77ja Terms and Conditions

Welcome to the 77ja website and mobile platform. These terms and conditions ("Terms") apply between 77ja ("Company", "we", "us") and any user ("you", "member"). By registering on our platform or using our services in any way, you are considered to have agreed to the full contents of these Terms.

If you do not agree with these Terms, please refrain from using the 77ja platform. 77ja reserves the right to change or amend these Terms at any time, and continued use of the platform after any such change will be considered acceptance of the updated Terms.

1.1 Applicability of the Terms

These Terms apply to the 77ja website, mobile application, game lobby, live casino, cricket betting, slot games, fishing games and all other services. All aspects of your relationship with 77ja will be governed by these Terms.

Specific games or promotions may have their own separate terms. In such cases, those specific terms will apply together with these general Terms.

2.1 Registration Requirements

To open an account with 77ja, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide true and complete personal information (name, date of birth, mobile number).
• Each person may open only one account — opening multiple accounts is strictly prohibited.
• You must operate the account in your own name; operating an account on behalf of someone else is not allowed.
• If information provided at registration is found to be false or misleading, the account will be cancelled and deposited funds may be forfeited.

2.2 Account Security

Keep your account password and login details completely confidential. You are solely responsible for all activity on your account. Report any unauthorized access or security breach to the 77ja support team immediately.

77ja will never ask for your password by email, phone or chat. If you receive such a request, treat it as fraudulent.

2.3 KYC Verification

Identity verification (KYC) may be required to process withdrawals on 77ja. The following documents may be requested as part of KYC:

• A copy of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

Withdrawals may be delayed or suspended if KYC verification is not completed.

3.1 Deposit Rules

Funds can be deposited on the 77ja platform via the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳200 for all methods.

3.2 Withdrawal Rules

Withdrawal requests generally take 10 to 45 minutes to process. However, if additional verification is required in some cases, processing may take longer. Please keep the following in mind when making withdrawals:

• The minimum withdrawal amount is ৳500.
• Wagering requirements must be met before withdrawing from a bonus balance.
• Withdrawal requests may be delayed for review in the case of suspicious activity.
• Additional information may be requested in accordance with anti-money laundering (AML) rules.

3.3 Cancellation and Refund Policy

A withdrawal request that has already been processed may not be possible to cancel. Deposited funds are generally non-refundable, but if a problem arises due to a technical error, please contact the 77ja support team.

4.1 Welcome Bonus

77ja offers new members a 100% first deposit bonus of up to ৳15,000. Accepting this bonus is subject to the following conditions:

• A wagering requirement of 15 times the bonus amount must be met.
• If a withdrawal is made before the wagering requirement is fulfilled, the bonus balance will be forfeited.
• The bonus has a specific validity period — any unused bonus will be automatically cancelled after expiry.
• Each member may receive the welcome bonus only once.

4.2 VIP Program

The 77ja VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

VIP tiers are advanced through regular and active play. VIP benefits may change at 77ja's discretion.

4.3 Bonus Abuse

77ja reserves the right to cancel bonuses and close accounts if the bonus system is abused (for example, opening multiple accounts, collusion betting or misuse of promotional benefits).

5.1 Cricket and Sports Betting

The following rules must be followed for cricket betting on 77ja:

• Confirm the match schedule and format before placing a bet.
• Once a bet is confirmed, it cannot be changed or cancelled.
• 77ja reserves the right to cancel bets that were incorrectly accepted due to a technical error.
• If a match is cancelled or abandoned, bets will be settled in accordance with the betting policy.
• In the event of a dispute regarding scores or results, information from official sources will be considered final.

5.2 Casino and Slot Games

The following rules apply to casino games and slot games:

• All game outcomes are determined by a certified Random Number Generator (RNG).
• If an incorrect payout is displayed due to a software error, 77ja reserves the right to correct it.
• Game instructions and paytables are available in the interface of each game.
• In the event of a disconnection, the result saved on the game server will be considered final.

5.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination as well as legal action:

• Any form of fraud, collusion betting or game manipulation.
• Betting using automated software, bots or scripts.
• Collecting bonuses through multiple accounts.
• Using the platform for money laundering or illegal fund transfers.
• Attempting to access the platform through hacking or unauthorized means.

77ja places the highest importance on responsible gaming. Our platform is designed for entertainment purposes, not as a solution to financial problems.

6.1 Self-Restriction Tools

Members on 77ja can apply the following restrictions:

• Set daily, weekly or monthly deposit limits.
• Self-exclusion for a specified period.
• Set session time limits.
• Permanently close the account.

Contact 77ja live chat support to use these tools.

6.2 Signs of Problem Gambling

If you experience any of the following signs, consider seeking help:

• Spending beyond your budget or gambling with borrowed money.
• A tendency to bet more to recover losses.
• Problems in personal or professional life due to gambling.
• Trying to stop gambling but failing to do so.

Visit our Responsible Gaming page to learn more.

7.1 Copyright

All content on the 77ja website and platform — logos, designs, text, graphics, software and other elements — is the intellectual property of 77ja or relevant third parties. Copying, distributing or commercially using this content without prior permission from 77ja is prohibited.

7.2 Use of Personal Information

How your personal information is collected, used and stored is described in detail in our Privacy Policy. By registering on the 77ja platform, you are also considered to have accepted the Privacy Policy.

77ja uses SSL encryption technology to keep your information secure. However, no organization can guarantee the complete security of information transmitted over the internet.

7.3 Cookies Policy

The 77ja website uses cookies to operate effectively and to improve the user experience. Cookies can be disabled by changing your browser settings, but this may affect some functionality of the website.

8.1 Service Availability

77ja always strives to provide reliable and uninterrupted service. However, service may be temporarily disrupted due to maintenance, technical issues or other reasons. 77ja will not be liable for any loss arising from such disruptions.

8.2 Third-Party Services

Games from third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and others) are available on the 77ja platform. The relevant game provider is responsible for the performance and results of these games.

8.3 Limitation of Damages

To the maximum extent permitted by applicable law, 77ja will not be liable for indirect, incidental, special or consequential damages. This includes loss of profits, loss of data or loss of business opportunities.

9.1 Closure by Member

You can close your account at any time. To request account closure, contact our 24/7 live chat support or send an email to [email protected]. It is advised to withdraw any eligible balance before closing your account.

9.2 Closure by 77ja

77ja reserves the right to immediately close any account in the following circumstances:

• If the terms and conditions are violated.
• If false or fraudulent information is provided.
• In cases of bonus abuse or operating multiple accounts.
• In cases of being underage or providing false information about age.
• On suspicion of involvement in money laundering or illegal activities.
• If other members or staff are harassed.

9.3 Consequences of Account Closure

If an account is closed due to a violation of the terms and conditions, any bonus balance in the account will be forfeited. However, regarding cash balances earned through legitimate means, 77ja will make a decision after considering the circumstances.

10.1 Complaint Process

For any complaint or dispute, please contact our support team first. We take all complaints seriously and strive to resolve them promptly.

• Contact us 24/7 via live chat.
• Send a detailed complaint by email: [email protected]
• After a complaint is submitted, an initial response is generally provided within business days.

10.2 Amendment of Terms and Conditions

77ja reserves the right to amend, change, or update these terms and conditions at any time. Members will be notified in advance of any significant changes where possible. Continued use of the platform after any amendment will be considered as your acceptance of the new terms and conditions.

The latest version of the terms and conditions will always be available on this page. It is advised to review this page regularly.

10.3 Severability of Terms and Conditions

Even if any part of these terms and conditions is deemed legally invalid, the remaining parts will remain fully effective. Any delay or failure to enforce a condition will not be considered a waiver of that condition.